In Oracle HCM Cloud, different types of journeys can be created to facilitate various business processes. Here are the key categories of journeys available in the system:
- Contextual Journeys: These are designed to configure tasks that need to be completed by different performers before an HR transaction takes place. For instance, tasks a manager must complete before transferring an employee. Contextual Journeys ensure that all necessary preparatory actions are taken to facilitate smooth HR transactions.
- Usage: Configure tasks for different performers before an HR transaction, such as tasks that a manager needs to complete before a transfer action.
- Visibility: These journey templates are not displayed on the Explore tab but can be assigned to workers and are visible on the My Tasks tab1.
- Guided Journeys: These journeys provide support to users by offering guidance through tutorials, company policies, and best practices within the context of an HCM flow. An example could be guiding a line manager through the process of transferring an employee. Guided Journeys aim to streamline processes and ensure that users have all the information and support they need to complete tasks efficiently.
- Usage: Provide guidance, tutorials, company policies, and best practices within an HCM flow. For example, tasks to assist a line manager in transferring an employee.
- Visibility: Journey templates of this category are not displayed on the Explore tab and cannot be directly assigned. They are not shown on the My Journeys and Assigned Journeys tabs1.
- Survey Journeys: These journeys involve creating and assigning surveys within the organization. This could include conducting regular pulse surveys to gauge workplace satisfaction or gathering feedback on the onboarding process. Survey Journeys are useful for collecting insights directly from employees, which can inform HR strategies and improve the employee experience.
- Usage: Create survey journeys to answer questionnaires, like sending surveys to new hires joining the organization during specific periods.
- Visibility: Journey templates of this category are displayed on the Explore tab, can be assigned to workers, and are visible on the My Journeys and Assigned Journeys tabs1.
These journey categories cater to different purposes within Oracle HCM Cloud, providing structured support for workers during personal and professional transitions through a series of defined tasks and guidance mechanisms.