What are Journey Categories in Oracle HCM Cloud

Journey Categories in Oracle Fusion HCM Cloud are predefined templates that can be used for specific purposes. Here are some of the key categories and their usage points:

  • Career Development: This category is used to configure tasks that help workers excel in their current roles and for career growth. These templates can be global and displayed on the Explore tab, as well as on the My Journeys and Assigned Journeys tabs.
  • Contextual Journeys: These journeys are configured to perform tasks before a HR transaction, such as tasks that a manager needs to do before a transfer action. Tasks in these journeys are visible on the My Tasks tab, but not on the My Journeys and Assigned Journeys tabs.
  • Guided Journeys: These journeys provide guidance, such as tutorials, company policies, and best practices in the context of an HCM flow. They are not displayed on the Explore tab and cannot be assigned.
  • Survey Journeys: These journeys are used to create surveys and assign them to people in an organization. They are displayed on the Explore tab and can be assigned to workers, appearing on the My Journeys and Assigned Journeys tabs.
  • Enterprise Onboarding: These journeys are designed to configure onboarding tasks that new hires need to complete during the onboarding process. They are not displayed on the Explore tab and cannot be directly assigned.
  • Gatekeeper Law: This is a predefined gatekeeper law journey template that can be assigned to workers for compliance with the Gatekeeper Law, supporting the reintegration of employees back into the workforce after long-term or related sickness absences. This journey is assigned automatically when a specific absence type is recorded for a worker whose legal employer is in The Netherlands.
  • Absence: This journey template is predefined and can be assigned to workers. For example, Oracle – Long Sick Leave.
  • Benefits: This journey template is predefined and can be assigned to workers. For example, Oracle – Benefits Enrollment.
  • Compensation: This journey template is predefined and can be assigned to workers. For The benefits of using Journey Categories in Oracle Fusion HCM Cloud include:
  • Customization: Journey Categories allow for the customization of various aspects related to journeys, such as checklist categories, subcategories, task action lists, task categories, onboarding sponsor titles, content categories, and survey categories. This customization ensures that organizations can tailor the journey templates to meet specific requirements and effectively manage tasks within journeys.
  • Efficient Task Management: By utilizing journey categories, organizations can categorize tasks effectively within journeys, ensuring a structured organization of tasks for personal and professional transitions. This categorization enhances the efficiency of managing tasks and tracking progress throughout the journey process.
  • Enhanced User Experience: Customizing journey categories enables organizations to create a more personalized and user-friendly experience for employees undergoing various transitions. By updating lookups like CHK_SURVEY_CATEGORIES, organizations can gather feedback effectively through surveys on workplace satisfaction or onboarding processes, enhancing employee engagement and experience.

These benefits highlight the importance of journey categories in Oracle Fusion HCM Cloud for configuring and organizing tasks within journeys efficiently and ensuring a tailored approach to managing processes during personal and professional transitions.

Benefits of Journey Categories

Benefits of Journey Categories in Oracle Fusion HCM Cloud include:

  • Customization: Journey categories allow for the customization of various aspects related to journeys, such as checklist categories, subcategories, task action lists, task categories, onboarding sponsor titles, content categories, and survey categories. This customization ensures that organizations can tailor the journey templates to meet specific requirements and effectively manage tasks within journeys.
  • Efficient Task Management: By utilizing journey categories, organizations can categorize tasks effectively within journeys, ensuring a structured organization of tasks for personal and professional transitions. This categorization enhances the efficiency of managing tasks and tracking progress throughout the journey process.
  • Enhanced User Experience: Customizing journey categories enables organizations to create a more personalized and user-friendly experience for employees undergoing various transitions. By updating lookups like CHK_SURVEY_CATEGORIES, organizations can gather feedback effectively through surveys on workplace satisfaction or onboarding processes, enhancing employee engagement and experience.

These benefits highlight the importance of journey categories in Oracle Fusion HCM Cloud for configuring and organizing tasks within journeys efficiently and ensuring a tailored approach to managing processes during personal and professional transitions.

One example showcasing the benefit of Journey Categories in Oracle Fusion HCM Cloud is the use of the “Career Development” category. This category allows organizations to configure tasks that assist workers in excelling in their current roles and advancing in their careers through learning, skill development, and career mobility initiatives. By utilizing this category, organizations can create global journey templates that are visible on various tabs like Explore, My Journeys, and Assigned Journeys, providing a structured approach to career development tasks.

This example demonstrates how Journey Categories like “Career Development” enable organizations to focus on specific aspects of employee growth and development, ensuring a targeted and effective approach to managing tasks related to career advancement within the Oracle Fusion HCM Cloud platform.

Here are more examples of the benefit of Journey Categories in Oracle Fusion HCM Cloud:

  1. Career Development: This category allows organizations to configure tasks that help workers excel in their current roles and advance in their careers through learning, skill development, and career mobility initiatives. By utilizing this category, organizations can create global journey templates that are visible on various tabs like Explore, My Journeys, and Assigned Journeys, providing a structured approach to career development tasks.
  2. Contextual Journeys: These journeys are configured to perform tasks before a HR transaction, such as tasks that a manager needs to do before a transfer action. Tasks in these journeys are visible on the My Tasks tab, but not on the My Journeys and Assigned Journeys tabs. Contextual journeys enable organizations to configure tasks that need to be performed by different task performers before a HR transaction, ensuring a structured organization of tasks for personal and professional transitions.

These examples demonstrate how Journey Categories in Oracle Fusion HCM Cloud facilitate the configuration and organization of tasks within journeys efficiently and effectively, ensuring a tailored approach to managing processes during personal and professional transitions.

Ref: https://docs.oracle.com/en/cloud/saas/human-resources/24a/faijh/journey-categories.html


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